• IRPC established Performance Management System (PMS), using PKIs to ensure fairness and explainability. The company established a salary structure comparable to companies in the same industry in order to retain qualified personnel. Criteria for promotion of employees are based on fair assessment of their performance. IRPC also developed detailed job description specifying knowledge and skills required for each position for use to design training programs to help employees meet the qualifications required by their positions. • IRPC set human resource management approach to Upskill & Reskill through the “IRPC Brighter Bee online learning system”. • The company established an Individual Development Plan (IDP) between employees and their supervisors to create incentives for self-improvement and appropriate career path planning. • IRPC implements both Top Down and Bottom Up communication approaches, with the meeting of Management Committee is held weekly while that of the vice-president level is held monthly. The company also organizes the “President’s Town Hall” on a quarterly basis, or when there is a major event or when the company wants to communicate with employees on matters, such as operating results, policies, or a shift in direction of the company. Employees are given the opportunity to ask questions and exchange views. • The company set a fair compensation policy that corresponds to the company’s short- and long-term operating results. At the beginning of each year, guidelines for determining KPIs at the enterprise, departmental and individual levels will be agreed upon. Employees’ performance will be assessed using KPIs and Competency, and the payment of Variable Bonuses for senior executives will be based on their performance. • IRPC improved welfare benefit structures, such as medical expenses. In 2021, with COVID-19 continuing to spread unabated, IRPC set up its own COVID-19 surveillance and monitoring center in an effort to supervise and coordinate an effective response to the pandemic through regular communication with employees. The company also introduced a plan to prevent the spread of the virus among its employees, implementing measures, including keeping the company’s Management Committee updated and taking precautions to better protect employees as follows: • IRPC provided all employees with essential protective personal protective equipment, such as face masks, gel sanitizer as well as close monitoring of employees’ health and measures to promote workplace hygiene. • The company instructed employees to work from home on rotational basis so as to reduce congestion in the workplace, thus minimizing the chance of contracting COVID-19 while still being able to continue working under the contingency plan. 208 IRPC PUBLIC COMPANY LIMITED 56-1 ONE REPORT 2021
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